Financial Consumer Agency of Canada
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Overview of Obligations

Federally regulated financial institutions are subject to various consumer provisions under the acts and regulations that apply to them. The provisions for each institution can be found in the links below.


Banks


Insurance Companies


Trust and Loan Companies


Retail Associations



FCAC also monitors federally regulated financial institutions' compliance with certain voluntary codes of conduct and public commitments that are designed to protect the interests of consumers.


Click here to learn more about the voluntary codes of conduct and public commitments FCAC monitors.



Protecting Consumers / Informing Canadians